Privacy Policy

When you utilize our services—whether purchasing classic game titles, initiating a console repair ticket, or requesting a trade-in valuation—we collect the necessary details to fulfill your request. This typically includes your name, contact email, and phone number, as well as necessary shipping details for returning serviced hardware.

We may also maintain service records of specific console serial numbers and repair histories to guarantee the quality of our restoration work and manage any applicable warranties on replacement parts.

Your information is exclusively used to operate the shop and provide you with seamless service. Specifically, we process your data to:

• Process and ship orders for retro games, collector materials, and hardware.
• Update you on the diagnostic and repair status of your submitted consoles.
• Issue valuations and process payouts for items you sell or trade to us.
• Respond to your inquiries and provide technical support for purchased items.

We treat your personal information with the same care we apply to a rare sealed cartridge. All data is stored on secure, encrypted servers. We do not sell, rent, or independently trade your personal information to third-party marketing firms.

Information is only shared with trusted operational partners—such as secure payment processors and shipping couriers—strictly for the purpose of completing your requested transactions.